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PRIVACY POLICY
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Updated: January 2009
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Your online privacy is important to us. To better protect your privacy, average1040.com has provided this notice explaining our online information practices. We have created this privacy statement in order to demonstrate our firm commitment to privacy. This Privacy Statement governs the Site www.average1040.com. We have established this Statement as a means to communicate our information gathering and dissemination practices to our customers and visitors. This online privacy policy describes how we use, disclose and protect personal information that you share with us. "Personal Information" is defined as information that enables us to identify you such as your name and email. www.average1040.com is a Licensee of the TRUSTe Privacy Program. TRUSTe is an independent organization whose mission is to build users trust and confidence in the internet by promoting the use of fair information practices. Because www.average1040.com wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe. If you have any questions or concerns regarding this Statement, first send an email to support@average1040.com. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, please contact TRUSTe at http://watchdog.truste.com/pvr.php?page=complaint&url=. TRUSTe will then serve as a liaison to resolve your concerns. The mail drop for privacy policy matters is: 4804 willow wood dr, kennesaw ga 30144. Special Note About Children We do not knowingly collect information from users under the age of 13. Information We Collect & How We Use It In order to e-file a tax return, we must collect a variety of information. This information includes contact information such as: name(s), physical address, telephone number, date of birth and email address. We also collect sensitive information such as your: social security number(s), marital status, employer ID number(s), income & deduction amounts. We automatically collect certain information from you when you interact with our Site such as your computer IP address. If you choose to use our referral service to "Tell a Friend" about our Site, we will ask you for your name and your friend's email address. We will automatically send your friend a one-time email asking them to visit the Site. We use this information solely for sending this one-time email. We do not store the information. In the process of completing your tax return on our Site, we may collect third party personal information from you to complete your return such as the personal information described under the information disclosure pertaining to your spouse and dependents. We do not use this information for any other purpose beyond fulfilling the service for which you have provided it to our Site. This Site does not use your information to send you any promotional or marketing emails. Email Address: We communicate with you through the email address you provide. Initially, we send you a password, which allows you to log on to the website. If you choose to e-file your return, we email you the resulting acceptance or rejection for the return. Finally, we may send an alert at (or after) the end of the year to let you know the website is updated for the new filing season. Given that these notification emails are generally not promotional in nature, you cannot opt-out of them. Tax Return Information: We use a series of secure web-based forms to collect information necessary to compute and display your tax return. If you choose to have us e-file your return, we collect additional information for that purpose. We also provide aggregate statistical information to the government pertaining to our website activity (such as total website hits and total returns e-filed). No users’ personal information (such as email addresses, social security numbers, names, addresses, etc...) is included in this statistical information. We only collect, use and store the personal information necessary to fulfill the service of e-filing your tax return on your behalf with the government and do not share your personal information with third parties for their promotional purposes. IP Address: We use IP Addresses for statistical and system administration purposes. IP addresses are anonymously logged to track a users session. If you e-file your return we are required to provide the IP Address used to submit the return to the government. We also reserve the right to use IP addresses to identify malicious users or to protect our site. Cookies: When you visit our Site, our web server sends a cookie to your computer. Cookies are files that web browsers place on a computers hard drive and are used to indicate whether you have previously visited the Site. We use cookies in order to properly and securely interact with you when you are online with us. These cookies expire when you leave our Site. Users must have cookies enabled in order to use average1040.com. We do not include your personal information in the cookies. Anti-Spam Policy People who provide us with their e-mail address can rest assured that we will not distribute their address to any third party source for marketing purposes. Who We Share Information With We transmit your return information to the government when you have completed the return signature process and paid any fees owed to us by making a credit card payment through our secure credit card processor gateway. We will not disclose or share your personal information with anyone else (unless required by law). We will not sell, trade, or rent your personal information to anyone. In the event of a merger, acquisition or the sale of some or all of average1040.com’s assets, your personal information would NOT be part of the transferred assets. We may be legally obligated to disclose information obtained from you through this Site to the government or third parties under certain circumstances such as illegal activity on our Site. www.average1040.com reserves the right to release personal information to the government, law enforcement or other government officials or in response to a formal request in a civil action, court order or judicial proceeding. Our Commitment to Data Security To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we maintain physical, electronic and procedural safeguards that comply with applicable law and federal standards. We use SSL [Secure Socket Layer] encryption technology to protect your personal and sensitive information while you complete your return on our Site as well as when transmitting your return to the government. We use only the last four digits of the Primary Social Security Number when we email you the resulting confirmation of the acceptance or rejection for your return. Physical Location of Your Return Information and Our Services None of the work we do with a return (such as: transmission, relaying of the acknowledgement, customer support, etc...) is performed via what is know as offshore outsourcing. All of our software designing, coding, and testing was done within the United States of America. The data storage or warehousing of your return information is located within the United States of America. How to Access your Information Any user may securely access and modify their personal information on-line. Users must have a valid email address and the password we emailed them in order to log on. A user can also remove their on-line return information by using the delete button on our homepage. Our Commerce Policy When you e-file your return, we use a secure credit card processor to process your payment of any fees you owe us. We do not have access to the credit card number you provide when you make your credit card payment. Only the credit card processor sees that information. This third party is not authorized to use your information for any other purposes. How Long Do We Keep User Information? We generally keep user data on our server or in our archives for as long as we reasonably need it. We may alter this practice according to changing requirements. For example, we may delete some data if needed to free up storage space. We may keep other data for longer periods if the law requires it. Your Consent To This Policy By using our Site, you agree to this Policy. This is our entire and exclusive privacy policy and it supersedes any earlier version. We may change it by posting a new version on our Site. In the event that we make a material change to the way we use your information collected on our Site, we shall notify you by email and a prominent notice on our Site. Third Party Sites This Site contains links to other Websites. www.average1040.com is not responsible for the privacy practices or the content of these other Websites. We encourage our customers to read carefully the privacy policies of these other Websites before sharing your personal information with them. How to Contact Us If you have any questions concerning our privacy policy or feel your privacy was violated please email us at support@average1040.com. |
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